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The Servant: A Simple Story about the True Essence of Leadership

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A lively and engrossing tale about the timeless principles of effective leadership from a consultant and trainer in labor relations with over 20 years of experience.

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A lively and engrossing tale about the timeless principles of effective leadership from a consultant and trainer in labor relations with over 20 years of experience.

30 review for The Servant: A Simple Story about the True Essence of Leadership

  1. 4 out of 5

    surfurbian

    Overall, I found this book to be scripted and cliche'. The teacher only seems to get asked questions to which he has the answers. The individual characters seem like charicatures. I find the way in which they all become equally enlighted at the of the story to feel really fake. That said, this book has some really good points. Most of them borrowed from others who have said it better and simply regurgitated here using narrative format with very simple language. Personally, I have found the greate Overall, I found this book to be scripted and cliche'. The teacher only seems to get asked questions to which he has the answers. The individual characters seem like charicatures. I find the way in which they all become equally enlighted at the of the story to feel really fake. That said, this book has some really good points. Most of them borrowed from others who have said it better and simply regurgitated here using narrative format with very simple language. Personally, I have found the greatest success (there have been few for me as a leader) when I have placed myself in the service of others. It is also helpful in understanding the need to meet peoples needs rather than just their wants. Good things to say about bounderies, integrity, and so on. However, I really must take issue with a number of the points the book makes. PG 32-33 All employees are volunteers of sorts. They can freely choose to work where they want. They can freely choose when to leave. Well that ain't really so. Last time I checked there were a number of factors that limit our choices i.e. education, age, geography, physical/mental capabilities, and so on. This book is a big proponent of free choice and a critic of determinism. Not surprising given its basis in evangelical thinking. They even site Frankl on matter of free choice later in the book. Fact is yes, we have choices but there are limitations on those choices. This is not a bad thing, it just is. So basically, some folks stay in bad jobs because they need the money for food, rent, and gas. That can put them at a disadvantage when it comes to their relationship with their employer. Do not forget the power that money can yield in this society especially when you have limited sources of it. In many cases, the employer still holds a lot of the cards. Consider the children in developing nations that sew our childrens soccer balls together. PG 43-44 Money ranks #4 among what employees want. Money still ranks and frankly it is a function of being treated with dignity and respect. Our financial compensation is based on how much value we create financially but it is also a reflection of how much value is placed on us. Consider the child mentioned above. Consider how much money he makes and then consider the profits of the soccer ball company. Consider the compensation of the CEO for that soccer ball company. Consider that workers wages have consistently declined while executive compensations and corporate profits have soared. PG 120 Throw-away society No doubt we are a throw-away society and perhaps I am the worst offender in this regard. But I find the use of abortion to support this point to be problematic. There is a comment here suggests that the decision to have an abortion is as simple and easy as tossing away something unwanted. There are so many points to be made against this that I am not sure where to begin. But I will end here, this is a difficult decision for any person or couple to make. If they are pro-life (that's right folks pro-life people have abortions) or if they are pro-choice, it is a emotional, serious, and tough choice to make. It is even tougher to follow through with. I would be naive if I did not say that there are people who are flipant about this decision but that is extremely rare. The vast majority of people make such a significant decision carefully and thoughtfully. Perhaps a better example, one that is never touched on very strongly, is the amount of resources that we use compared to our population. Not sure the exact percentages here but in the USA we consume a large portion of the available resources relative to our population. How about those gianormous SUVs we see crusing around the burbs? You know the ones that get about 10 miles to the gallon? I could be wrong here but their sole purpose seems to be to prop up the ego. Is that not wasting resources? The take more material to manufacture, utilize, and maintian than cars 1/2 to 1/3 their size. If the purpose of a vehicle is to get us and our gear from point A to point B AND a smaller vehicle will do the job, then isn't any vehicle larger than that in effect a waste? Is that not simply throwing away resources that could be better used elsewhere? Wouldn't our world be better served by a more wise use of our resources? How about applying servanthood in this context? PG 153 Smokers blame cigarette companies to their addiction. For the most part, I have to agree with the book on this one but fact is the cigarette companies deliberately manipulated nicotine levels so as to maxmize the chances for the smokers addiction. Yes, everyone who put that first cigarette in their mouth made that choice freely AND there are plenty of people who struggled with the difficulty of quitting to shake the habit. So we know it can be done. But the fact is, the cigarette companies stacked the deck...or pack...in their favor to intentionally addict users and ensure a continued market for their product. They even went so far to create cartoon characters to market their product so as to get young people to smoke. Here again, coupled with nicotine levels intended to produce addiction, they ensure a stable and reliable market for their products and profits. All this while internal documents clearly and directly link their product to cancer and heart diesease. Were it not for these actions, the books point would have been stronger. If we are talking about being servants here then where is the service in the cigarette companies actions? Where is their responsiblity? There is a subtle message here that corporations are not to blame for the impact of their actions. Why isn't the notion of responsibilty that is applied to individuals also leveled at corporations? PG 154 The Twinkie Defense This is simply a bad example. The so called Twinkie Defense was hyped by the media to grab the public's attention and create ratings. If you take about 10 seconds to drill down into the issue, you would find that the legal defense of Dan White based based on a bi-polar disease and not twinkies. Twinkies were simply evidence supporting an overall defense based upon mental illness. And from what little I know, the guy was definately whacked. He should be held responsible but still he was whacked out. My point is this. As a casual observer of the news, we can have these sort of knee-jerk reactions and comments. As a published author, one has a greater responsibility to get their story straight. Otherwise, we simply perpetuate a half-baked understanding of the facts. Where is the servant in that? Okay, I am off my soap box.

  2. 4 out of 5

    Shane

    Overall a great read - another practical leadership book told in story form. Interesting cast of characters getting leadership coaching from a cloistered Monk who once was a renowned leader in industry. Nothing earth shattering, but again examples that drove home some concepts, and ideas on how to approach something’s. Key takeaways; 1: Listening - "true" listening is selfless. 2: Leadership is a choice (You chose it). 3: It is huge responsibility to have been entrusted with the well being of so man Overall a great read - another practical leadership book told in story form. Interesting cast of characters getting leadership coaching from a cloistered Monk who once was a renowned leader in industry. Nothing earth shattering, but again examples that drove home some concepts, and ideas on how to approach something’s. Key takeaways; 1: Listening - "true" listening is selfless. 2: Leadership is a choice (You chose it). 3: It is huge responsibility to have been entrusted with the well being of so many people. Think about these people are spending nearly 1/3 of their working life with you, consider the environment you are creating, people are counting on you. 4: Leadership is a skill - The skill of influencing people to work enthusiastically toward goals identified as being important. 5: Leadership is about authority not power. Power - The ability to force or coerce someone to do your will, even if they would choose not to, because of your position or might. Authority: The skill of getting people to willingly do your will because of your personal influence. 6: Upside down triangle, who is closet to the customer, and is we as leaders servicing their "needs”, not wants. 7: Upside down triangle #2 for a leadership model Leadership begins with "Will" - Aligning our intentions with actions and our choice of behavior, we can choose Love (The Verb) and ID and Meet the legitimate needs of people (Not wants)- as a result we will have to serve and sacrifice - where we build influence and authority and eventually earn the right to call ourselves leaders. "ID and meet needs. Serving is different from being slave. 8: Love the Verb (Agape-from the bible) not a feeling. Patience = showing self control Kindness Giving attention, appreciation and encouragement Humility = being authentic and without pretense or arrogance Respectfulness - treating others as important people Selflessness - Meeting the needs of others Forgiveness - giving up resentment when wronged Honesty - being free from deception (More than not telling lies) Commitment - make your choice and stick to it Results in service and sacrifice - setting aside your own wants and needs, seeking the greatest good for others 9: The environment - we don't make things grow - we provide the environment and opportunity for it. Relational bank accounts - start at zero, withdrawals, deposits Legislate behaviors as a condition of employment (Because if you want to work here this is how we behave). Lou Holtz when asked how he managed to have every one in his team so enthusiastic he said: It’s really quite simple; I eliminate the ones who aren't". 10: The choice - it’s not easy to change but it is a choice - If you do the same and expect different results..... Unconsciously unskilled - don't know the skill exists and are obviously unskilled. Consciously unskilled - I know I need it, but not good at it yet Conscious and skilled - know it, can do it Unconsciously skilled - natural act and don't even realize I am doing it well (Habit) 11: The payoff - "Joy" (Not happiness.

  3. 4 out of 5

    Alison Jones

    Everyone who needs a kick in the pants to get life/job/relationships back on track needs to read this book. It's not just for those wanting to be good "leaders", it's for those that want to be better people. I loved this book because the author was not pretentious in any way. He had absolute faults - - not slight faults that really don't matter and in no way illustrate the magnitude of the point (cough cough, Stephen M.R. Covey) - - real faults, real moments of shame, insecurity, and need for gr Everyone who needs a kick in the pants to get life/job/relationships back on track needs to read this book. It's not just for those wanting to be good "leaders", it's for those that want to be better people. I loved this book because the author was not pretentious in any way. He had absolute faults - - not slight faults that really don't matter and in no way illustrate the magnitude of the point (cough cough, Stephen M.R. Covey) - - real faults, real moments of shame, insecurity, and need for growth. I didn't feel like I was reading a book about some guy who used to get it wrong, and now gets it right. I felt like I was reading a book about a guy who understands that we get the opportunity to get it right or wrong every day. That none of us live in any way with perfection, but that we try to adhere to principles of leadership as much as possible.

  4. 4 out of 5

    Sandys Nunes

    Este livro é a mais deliciosa receita para liderança. Leitura obrigatória para qualquer um que ocupe o papel de líder, não só numa empresa, mas na família, nos esportes e em qualquer que seja o grupo de pessoas que tenham um objetivo em comum. ***Partes mais importantes do livros e coisas que aprendi*** pag. 32 Características para ter autoridade (não poder): - Honestidade, confiabilidade - Bom exemplo - Cuidado - Compromisso - Bom ouvinte - Conquista a confiança das pessoas - Trata as pessoas com respei Este livro é a mais deliciosa receita para liderança. Leitura obrigatória para qualquer um que ocupe o papel de líder, não só numa empresa, mas na família, nos esportes e em qualquer que seja o grupo de pessoas que tenham um objetivo em comum. ***Partes mais importantes do livros e coisas que aprendi*** pag. 32 Características para ter autoridade (não poder): - Honestidade, confiabilidade - Bom exemplo - Cuidado - Compromisso - Bom ouvinte - Conquista a confiança das pessoas - Trata as pessoas com respeito - Encoraja as pessoas - Atitude positiva e entusiástica - Gosta das pessoas pag. 49 As pessoas se preocupam em manter o chefe feliz. E quem mantem o cliente feliz? Um líder tem que servir, é isso que um líder faz. Sendo assim as pessoas irão abusar? Não. Um líder serve à necessidades e não à vontades. pag. 130 Missão diária de um líder: - Tratar os outros com bondade - Ouvir ATIVAMENTE - expressar consideração - elogiar - reconhecer o trabalho das pessoas - estabelecer um padrão - deixar clara as expectativas - dar condições às pessoas para que mantenham um padrão. Mais coisas importantes... - As pessoas querem ser ouvidas - Elogiar coisas específicas e pessoas específicas. Elogiar na frente de todos e "puxar a orelha" em particular. - Se atrasar para um compromisso é um grande desrespeito, e isso mostra uma infinidade de más qualidades quanto a você. Resumindo tudo. Um líder satisfaz necessidades dos outros.

  5. 4 out of 5

    Lucas Leite

    Superficiality for the masses When trying to get the ingredients of what has to be good leadership for a successful business through an Anglican monk (!?), author James Hunter makes a 'novel' superficial with predictable and caricatural characters; ending it with a cliché of redemption. Analyzing only the quality of the plot comes the question: Why not a book essentially technical, involving the issue of leadership? The answer is simple: Because leadership is so worked as the characters in this "b Superficiality for the masses When trying to get the ingredients of what has to be good leadership for a successful business through an Anglican monk (!?), author James Hunter makes a 'novel' superficial with predictable and caricatural characters; ending it with a cliché of redemption. Analyzing only the quality of the plot comes the question: Why not a book essentially technical, involving the issue of leadership? The answer is simple: Because leadership is so worked as the characters in this "book". In short, a best-selling those ... Demagogue. Search satisfy the most varied audiences, the company managers to the pastors of churches, the depressive to the successful and tuned in the short list of 10 best sellers in the publishing market. The reading is puerile and disposable like those from the self-help. This book also does a reductionist critic of Freudian psychoanalysis... That let me speechless. The "book" rests on the Christian moral and conduct erected to the level of best way to live and lead. If you want to limit yourself to superficial, go for it (if you can), read the "book". If you're after something more, better find authors and titles that are not among the Top 10. *** Superficialidade para as massas Ao tentar passar os ingredientes do que vem a ser a boa liderança para um bem-sucedido empresário através de um monge anglicano(!?), o autor James Hunter comete um 'romance' superficial com personagens caricatas e previsíveis, antes de enveredar pelo final de redenção clichê. Analisando apenas a qualidade do enredo chega-se a pergunta: Por que não um livro essencialmente técnico, que envolva o tema de liderança? A resposta é simples: Porque a liderança é tão trabalhada quanto as personagens da historieta. Em suma, um best-seller daqueles... Demagogo. Procura atender aos mais variados públicos, de gestores de empresa à pastores de igrejas, dos depressivos aos bem-sucedidos e antenados nas listinha dos 10 mais vendidos do mercado editorial. Leitura pueril e descartável como toda aquela oriunda do mercado de auto-ajuda. E o que falar das pífias e reducionistas críticas à psicanálise freudiana?; O livro sustenta-se na moral e conduta cristã erigida ao patamar de melhor maneira de viver e liderar. Se deseja limitar-se a superficialidade, vá fundo(se conseguir), leia este título. Se está atrás de algo mais, melhor procurar autores e títulos que não estão entre os 10 mais vendidos.

  6. 5 out of 5

    Yordy

    RESUMEN EN ESPAÑOL: (Y A LA MITAD SE ENCUENTRA EN PORTUGUÉS TAMBIÉN ^_^) EL MONGE Y EL EXECUTIVO UNA HISTORIA SOBRE LA ESENCIA EL LIDERAZGO POR JAMES C. HUNTER. Este libro nos trae es una excelente lectura, el autor nos direcciona a apreciar El verdadero fundamento del liderazgo no se trata del poder, sin embargo si de la autoridad construida con base a buenas relaciones, amor, servicio y sacrificio. Liderar es paradójicamente, servir a los demás. Un buen líder cuida de su personal: atiende sus nec RESUMEN EN ESPAÑOL: (Y A LA MITAD SE ENCUENTRA EN PORTUGUÉS TAMBIÉN ^_^) EL MONGE Y EL EXECUTIVO UNA HISTORIA SOBRE LA ESENCIA EL LIDERAZGO POR JAMES C. HUNTER. Este libro nos trae es una excelente lectura, el autor nos direcciona a apreciar El verdadero fundamento del liderazgo no se trata del poder, sin embargo si de la autoridad construida con base a buenas relaciones, amor, servicio y sacrificio. Liderar es paradójicamente, servir a los demás. Un buen líder cuida de su personal: atiende sus necesidades, los ayuda a alcanzar sus objetivos e toma provecho máximo de sus capacidades. El mensaje del libro “El Monge y El Executivo” puede ser usada por cualquier persona en cualquier lugar; por eso, ha conmovido a tantos lectores. Si quiere conocer las virtudes para alcanzar el éxito duradero y significativo, usted debería leer este libro. A continuación, comparto con usted estimado lector mi perspectiva personal, las informaciones que fueron de mayor impacto para mí y lecciones que recomiendo aplicar en nuestro día a día. Desde un inicio considero que el libro tiene como objetivo mostrarnos una lección sobre como convertirnos en una mejor persona, es imposible leer este libro sin sentirse transformado por los enseñamientos, que evidentemente tienen en común con otras obras de liderazgo. Me llamó la atención como el título original en inglés “the servant” el autor tomó interese en formar parte de la edición de la versión traducida a portugués elaborada por la Editora Sextante, de modo que se tomó acción de visitar a la editora y sentir ese acercamiento con el pueblo brasileño en Rio de Janeiro en el año 2005. Este libro está estructurado en 4 partes: I. Prefacio Escrito por el Autor; II. Prologo; III. Siete Capítulos; IV. Epílogo. Las principales lecciones que aprendí y amé de este libro son: - Para liderar hay que estar dispuesto a servir. - Pequeños pasos marcan a diferencia, tal vez un camino corta no sea visto sin embargo si observamos como los pequeños pasos a lo largo de la vida nos elevarán a un lugar muy diferente del inicio el camino. Este libro es muy interesante, nos hace reflexionar sobre los conceptos que conocemos y aquellos que están inmersos en el subconsciente de modo general no ponemos atención. El libro desarrolla los argumentos por medio de historias, experiencias, y frases célebres que sirven de reflexión para reforzar los principios básicos desde el liderazgo, actitudes, ambientes y nuestras elecciones nos pueden recompensar a aplicar acción aún sea en pequeños pasos nos poden elevar a un lugar completamente superior. A continuación, un resumen sobre los puntos que considero principales de cada capítulo. CAPÍTULO 1: LAS DEFINICIONES La perspectiva que el papel de líder es extremamente exigente nos deixa desconfortáveis porque ser muy rígido debe ser discutido si es el argumento más apropriado sobre un verdadero líder, a continuación algunas definiciones: - LIDERAZGO: es la habilidad de influenciar personas para trabajen entusiásticamente visualizando alcanzar los objetivos identificados como siendo para el bien común. - PODER: es la facultad de forzar a alguien de hacer su voluntad, por causa de su posición o su fuerza, aún que la persona no prefiere hacerlo. - AUTORIDAD: es la habilidad de llevar a las personas a hacer de buena voluntad lo que usted quiere por causa de su influencia personal. CAPÍTULO 2: EL VIEJO PARADIMA Me gustó mucho como comienza este capítulo con esta frase de un antiguo proverbio chino que dice “si usted no cambia la dirección terminará exactamente donde comenzo.” claramente nos invita a reflexionar sobre como muchas veces continuamos haciendo las mismas cosas, mismos pensamientos dan como resultado en las mismas acciones conduciéndonos siempre a terminar en el mismo punto tal como comenzamos. VIEJO PARADIGMA >> NUEVO PARADIMA Invencibilidad de los EUA >> Competencia Global Administración centralizada >> Administración descentralizada Gerencia >> Liderazgo Yo pienso >> Causa y efecto Adicción a u modelo >> Mejoría continua Lucro a corto plazo >> Lucro a corto plazo y a largo plazo Trabajo >> Socios Evitar y temer por el cambio >> El cambio es una constante Está razonable >> Defecto cero El siguiente concepto es muy revelador como el autor describe en formato de pirámide de seis niveles o grados sobre el viajo paradigma partiendo del de mayor importancia al Presidente /General hasta el Cliente/enemigo siendo este último de menor relevancia. VEIJO PARADIGMA 1. Presidente / General 2. Vice-presidentes / Coroneles 3. Gerentes intermediarios / Capitanes y tenientes 4. Supervisores / Sargentos 5. Empleados (Asociados) / Soldados (tropas) 6. Cliente / Enemigo Posteriormente en formato de pirámide invertida los viejos paradigmas cambiar de orden inverso de importancia siendo de mayor importancia el Cliente / Enemigo hasta siendo de menor importancia el Presidente/General. 1. Cliente / Enemigo 2. Empleados (Asociados) / Soldados (tropas) 3. Supervisores / Sargentos 4. Gerentes intermediarios / Capitanes e tenientes 5. Vice-presidentes / Coroneles 6. Presidente / General En este capítulo também encierra describiendo sobre a hierarquia das necesidades humanas descritas pelo psicólogo Estadunidense Abraham Harold Maslow. Maslow afirmaba que establecer limites, reglas y padrones es fundamental para satisfacer las necesidades de seguridad y protección. 1. Comida, agua y vivienda 2. Seguridad y protección 3. Perteneciente y amor 4. Autoestima 5. Auto-realización CAPÍTULO 3: EL MODELO Quien quiera ser líder debe ser primero servidor. Si usted quiere liderar, debe servir. A liderazgo se reduz en identificar y satisfazer las necessidades: 1. INTENSIONES – ACCIONES = NADA 2. INTENSIONES + ACCIONES = VOLUNTAD CAPÍTULO 4: EL VERBO Me gustó mucho la frase inicial del capítulo “No tengo que necesariamente que me gusten mis jugados y socios, pero como líder debo amarlos. El amor es la lealtad, el amor es el trabajo en equipo, el amor respecta la dignidad y la individualidad. Esta es la fuerza de cualquier organización” por Vince Lombardi. Si reflexionamos e interiorizamos esta frase usted podrá capturar perfectamente el mensaje del libro. El Amor y liderazgo, están co-relacionados directamente sin uno no existiría el otro, cuando hablamos de amor se trata de comprensión, paciencia, tolerancia, y cuando pensamos en liderazgo es la habilidad de influir em las demás personas y eso ocurre debido que para una persona permitir ser influido por otra primeramente debe confiar e sentir ese interés genuino que está señalando un camino apropiado. El autor indica un término muy interesante, él lo llama de “Amor Agápe” basicamente desde a perspectiva del autor es reflexionar sobre el amor sincero que nosotros tenemos al tratar con los demás como é la paciencia, bondad, humildad, respeto, perdón, abnegación, honestidad, y el compromiso. O autor cita las descripciones cortas que sustentan el AMOR y LIDERAZGO: • Paciencia – mostrar autocontrol • Bondad – dar atención, apreciación e incentivo • Humildad – ser auténtico, sin pretensión, orgullo o arrogancia. • Respeto – tratar a los demás como personas importantes • Abnegación – satisfacer las necesidades de los otros • Perdón – no se resentir cuando fuera engañado • Honestidad – ser libre de engaño • Compromiso – sustentar sus elecciones • Resultados: servicio y sacrificio – Poner de lado sus voluntades y necesidades; buscar el bien mayor para los otros. CAPÍTULO 5: EL AMBIENTE Acredito a siguiente frase “Hombres y mujeres desean hacer un buen trabajo. Si es es dado el ambiente adecuado ellos lo harán” de Bill Hewlett, fundador da Hewlett-Packard. Esta frase é simplemente fantástica para resumir el mensaje principal, con el ambiente correcto las personas tendrán la motivación y el deseo para ejecutar y alcanzar los objetivos identificados. Importante tener claridad sobre el objetivo común y caso haya personas prejudiciales que no estén en sintonía con el mismo objetivo el mejor escenario es excluirlas de la misión. CAPÍTULO 6: LA ELECCIÓN La importancia em lo que hacemos y nuestros actos debe ser siempre vigilada, como dice la frase de John Ruskin “Lo que pensamos o creemos no tiene mucha importancia. La única cosa relevante es lo que hacemos” El autor desarrolla un concepto muy interesante que me gustaria de destacar que sería como existe 4 fases al formar un hábito. • Fase uno: Inconsciente y sin habilidad • Fase dos: Consciente y sem habilidad • Fase tres: Consciente y habilidoso • Fase cuatro: Inconsciente y habilidoso CAPÍTULO 7: LA RECOMPENSA El líder considera las personas como una virtud, gana su respeto por medio del amor, servir e ejemplo, este es el concepto que el Monge nos enseña a seguir. Me encanto la frase del Jim Rohn “Para cada esfuerzo disciplinado hay una retribución múltiple”. CONCLUSIÓN: En este libro amé las lecciones y la forma que o autor aborda cada situación como por ejemplo en una conversación nos permite reflexionar comprender y analizar nuestras fases de comprensión sobre el mensaje final que nos desea transmitir. Fue de gran utilidad las citas de varias frases personas célebres para una mejor y fácil interpretación y retención sobre las enseñanzas del Monge. A continuación, mi resumen con las principales lecciones que desde mi punto de vista personal se encuentran en el libro con mayor relevancia: 1. un líder es una persona que su primera cualidad es ser un servidor 2. “...es necesario que usted se convierta en el cambio que usted quiere ver en el mundo” Gandhi 3. “Una jornada de 200 kilómetros comienza con un simple paso” proverbio chino ---------------------------------------------------------------------------- RESENHA EM PORTUGUÊS: O MONGE E O EXECUTIVO UMA HISTÓRIA SOBRE A ESSENCIA DA LIDERANÇA POR JAMES C. HUNTER. Este livro nos fornece uma excelente leitura, o autor te leva apreciar O verdadeiro fundamento da liderança não se trata do poder, mas a autoridade construída com base em boas relações, amor, serviço e sacrifício. Ser líder é, paradoxalmente, servir os outros. Um bom líder cuida de seus liderados: atende às suas necessidades, os ajuda a atingir os seus objetivos e tira proveito ao máximo de suas capacidades. A mensagem do livro “O Monge e O Executivo” pode ser usada por qualquer pessoa em qualquer lugar; por isso, tem comovido a tantos leitores. Se quiser conhecer as virtudes para atingir o sucesso duradouro e significativo, você deveria ler este livro. A continuação divido com você caro leitor a minha perspectiva pessoal, as informações que foram de maior impacto para mim e as lições que recomendo aplicar no nosso dia-a-dia. Desde um início considero que o livro tem como objetivo mostrar-nos uma lição sobre como se tornar uma melhor pessoa, é impossível ler este livro sem sentir-se transformado pelas lições, que evidentemente tem em comum com outras obras de liderança. Chamou a minha atenção como do título original em inglês “the servant” o autor tomou interesse em formar parte na edição da versão traduzida ao português elaborada pela Editora Sextante, de modo que se tomaram ações para que o autor visitasse à editora e sentir essa proximidade com o povo brasileiro, na cidade do Rio de Janeiro no ano 2005. Este livro está estruturado em 4 partes: I. Prefácio Escrito Pelo Autor; II. Prologo; III. Sete Capítulos; IV. Epilogo. As principais lições que aprendi e amei deste livro são: - Para liderar tem que estar disposto a servir. - Pequenos passos marcam a diferença, talvez numa trilha curta não seja visto porem se observamos como os pequenos passos ao logo da vida nos elevarão a um lugar muito diferente do início da trilha. Este livro é muito interessante, nos faz refletir sobre os conceitos que conhecemos e aqueles que estão imersos no subconsciente de modo geral não prestamos atenção. O livro desenvolve os argumentos por médio de histórias e experiencias e frases celebres que servem se reflexão para reforçar os princípios básicos desde a liderança, atitudes, ambientes e nossas escolhas nos podem recompensar ao aplicar ação mesmo em pequenos passos nos podem levar a um lugar completamente superior. Seguidamente um resumo sobre os pontos que considero principais de cada capítulo. CAPÍTULO 1: AS DEFINIÇÕES A perspectiva que o papel de líder é extremamente exigente nos deixa desconfortáveis porque ser muito rígido deve ser discutido se é o argumento mais apropriado sobre um verdadeiro líder, seguem algumas definições: - LIDERANÇA: é a habilidade de influenciar pessoas para trabalharem entusiasticamente visando atingir os objetivos identificados como sendo para o bem comum. - PODER: é a faculdade de forçar ou coagir alguém a fazer a sua vontade, por causa de sua posição ou força, mesmo que a pessoa preferisse não o fazer. - AUTORIDADE: é a habilidade de levar as pessoas a fazerem de boa vontade o que você quer por causa de sua influência pessoal. CAPÍTULO 2: O VELHO PARADIMA Eu gostei muito como começa este capítulo com esta frase de um antigo proverbio chinês que diz “se você não mudar a direção terminará exatamente onde começou.” claramente nos convida a refletir sobre como muitas vezes continuamos fazendo as mesmas coisas, mesmos pensamentos dão como resultado nas mesmas ações conduzindo-nos que sempre terminaremos num mesmo ponto tal como começamos. VELHO PARADIGMA NOVO PARADIMA Invencibilidade dos EUA >> Concorrência Global Administração centralizada >> Administração descentralizada Gerenciamento >> Liderança Eu penso >> Causa e efeito Apego a um modelo >> Melhoria contínua Lucro a curto prazo >> Lucro a curto prazo e a longo prazo Trabalho >> Sócios Evitar e temer mudanças >> A mudança é uma constante Está razoável >> Defeito zero O seguinte conceito é muito revelador como o autor descreve em formato de pirâmide de seis níveis ou degraus sobre o velho paradigma partindo de maior importância nos degraus ao Presidente /Geral até o Cliente/inimigo sendo este último de menor relevância. VELHO PARADIGMA 1. Presidente / Geral 2. Vice-presidentes / Coronéis 3. Gerentes intermediários / Capitães e tenentes 4. Supervisores / Sargentos 5. Empregados (Associados) / Soldados (tropas) 6. Cliente / Inimigo Posteriormente em formato de pirâmide invertida os velhos paradigmas mudam de ordem inverso de importância sendo de maior importância ao Cliente / Inimigo até sendo de menor importância o Presidente/Geral. 1. Cliente / Inimigo 2. Empregados (Associados) / Soldados (tropas) 3. Supervisores / Sargentos 4. Gerentes intermediários / Capitães e tenentes 5. Vice-presidentes / Coronéis 6. Presidente / Geral Neste capítulo também encerra descrevendo sobre a hierarquia das necessidades humanas descritas pelo psicólogo Estadunidense Abraham Harold Maslow. Maslow afirmava que estabelecer limites, regras e padrões é fundamental para satisfazer as necessidades de segurança e proteção. 1. Comida, água e moradia 2. Segurança e proteção 3. Pertencimento e amor 4. Autoestima 5. Autorrealização CAPÍTULO 3: O MODELO Quem quiser ser líder deve ser primeiro servidor. Se você quiser liderar, deve servir. A liderança se reduz em identificar e satisfazer as necessidades: 1. INTENSÕES – AÇÕES = NADA 2. INTENSÕES + AÇÕES = VONTADE CAPÍTULO 4: O VERBO Eu gostei muito da frase inicial do capítulo “Não tenho necessariamente que gostar de meus jogadores e sócios, mas como líder devo amá-los. O amor é a lealdade, o amor é trabalho de equipe, o amor respeita a dignidade e a individualidade. Está é a força de qualquer organização” por Vince Lombardi. Se você refletir e interiorizar esta frase você poderá capturar perfeitamente a mensagem do livro. O Amor e liderança, estão correlacionados diretamente sem um não existiria o outro, quando falamos de amor trata-se de compreensão, paciência, tolerância, e quando pensamos em liderança é a habilidade de influir nas demais pessoas e isso ocorre devido que para uma pessoa permitir ser influído por outra primeiramente deve confiar e sentir esse interesse genuíno que está sinalizando um caminho apropriado. O autor indica um termo muito interessante, ele chama de “Amor Agápe” basicamente desde a perspectiva do autor é refletir sobre o amor sincero que nós temos ao tratar com os demais como é a paciência, a bondade, a humildade, o respeito, o perdão, a abnegação, a honestidade, e o compromisso. O autor cita as descrições curtas que sustentam o AMOR e LIDERANÇA: • Paciência – mostrar autocontrole • Bondade – dar atenção, apreciação e incentivo • Humildade – ser autêntico, sem pretensão, orgulho ou arrogância. • Respeito – tratar os outros como pessoas importantes • Abnegação – satisfazer as necessidades dos outros • Perdão – não se ressentir quando for enganado • Honestidade – ser livre de engano • Compromisso – sustentar suas escolhas • Resultados: serviço e sacrifício – Pôr de lado suas vontades e necessidades; buscar o bem maior para os outros. CAPÍTULO 5: O AMBIENTE Acredito a seguinte frase “Homens e mulheres desejam fazer um bom trabalho. Se lhes for dado o ambiente adequado, eles o farão” de Bill Hewlett, fundador da Hewlett-Packard. Esta frase é simplesmente fantástica para resumir a mensagem principal, com o ambiente correto as pessoas terão a motivação e o desejo para executar e atingir os objetivos identificados. Importante ter claridade sobre o objetivo comum e caso tenha pessoas prejudiciais que não estejam em sintonia com o objetivo o melhor cenário é excluí-las da misão. CAPÍTULO 6: A ESCOLHA A importância no que fazemos e nossos atos deve ser sempre vigiada, como diz a frase do John Ruskin “ O que pensamos ou no que acreditamos não tem muita importância. A única coisa relevante é o que fazemos” O autor desenvolve um conceito muito interessante que eu gostaria de destacar que seria como existe 4 estágios ao formar um hábito. • Estágio um: Inconsciente e sem habilidade • Estágio dois: Consciente e sem habilidade • Estágio três: Consciente e habilidoso • Estágio quatro: Inconsciente e habilidoso CAPÍTULO 7: A RECOMPENSA O líder considera as pessoas como uma virtude, ganha o seu respeito por médio do amor, servir e exemplo, este é o conceito que o monge nos ensina a seguir. Amei a frase do Jim Rohn “Para cada esforço disciplinado há uma retribuição múltipla”. CONCLUSÃO: Neste livro adorei as lições e a forma que o autor abordar cada situação como por exemplo numa conversação nos permite refletir compreender e analisar as fases de compreensão sobre a mensagem final que deseja transmitir. Foi de grande utilidade as frases de várias personalidades celebres para uma melhor interpretação e retenção sobre os ensinamentos do monge. A continuação meu resumo com as principais lições que desde meu ponto de vista pessoal encontram-se no livro com maior relevância: 1. um líder é uma pessoa que sua primeira qualidade é um servidor 2. “...é preciso que você se torne a mudança que você quer ver no mundo” Gandhi 3. “Uma jornada de 200 quilômetros começa com um simples passo” provérbio chinês

  7. 5 out of 5

    Borat Ny

    I’ve just finished this book, and would recommend this one to those who seek to learn more about leadership. The book lays out the perfect foundation on leadership I’ve ever read. The leadership principles shared in this book are not new, yet very refreshing as this morning’s sun rise, ranging from effective leadership definitions to model and characters, etc. The stories in the book are very engaging and I would say there are a lots to learn from it.

  8. 5 out of 5

    Jim Razinha

    If you read only one book on leadership... ...please, don't choose this one. Derivative, ham-fisted and dumbed down beyond the point of obvious, Hunter takes the childish simplicity of something like Blanchard's didacticism and bafflingly makes it even more banal. And he's blind to his flaws. Tell me what's wrong with this, Hunter's introduction to the cast of caricatures...uh, characters...he'll use to hammer...uh, illustrate...his points: The teacher asked the six of us to introduce ourselves w If you read only one book on leadership... ...please, don't choose this one. Derivative, ham-fisted and dumbed down beyond the point of obvious, Hunter takes the childish simplicity of something like Blanchard's didacticism and bafflingly makes it even more banal. And he's blind to his flaws. Tell me what's wrong with this, Hunter's introduction to the cast of caricatures...uh, characters...he'll use to hammer...uh, illustrate...his points: The teacher asked the six of us to introduce ourselves with a brief bio along with our reasons for attending the retreat. My roommate - Lee, the preacher - introduced himself first, followed by Greg, a young and rather cocky drill sergeant from the U.S. Army. Theresa, a Hispanic public school principal from downstate spoke next, and then Chris, a tall, attractive, black woman who coached women's basketball at Michigan State University. A woman named Kim introduced herself ahead of me and started telling us about herself but I wasn't listening. I was too busy thinking about what I would say about myself when it was my turn to speak. Apart from the stereotypes (emphasized from start to finish...the drill sergeant and preacher go at each other a lot, by irritatingly overdone design), anything else? No? I'll come back to that. Peppered throughout his parabolical tale, Hunter ... reveals...the obvious, cloaked in pseudo-wisdom ("The key then to leadership is accomplishing the tasks at hand while building relationships." - his italics) And then blather like "Our unconscious mind and the dreams it gives us has untold riches that we are only beginning to understand." Hunter didn't even have the decency to acknowledge Ross Perot when poaching Perot's quote on management, people, and inventories. Or Noel Burch for the four stages of competence. Or... There's nothing wrong with rewriting old stuff by others into a new story...but at least give credit. Now, as with most of these hackneyed parables on which I rant, I can allow that there are nuggets to extract and add to your toolbox, or at least remind you of some of the tools you already have (more reminder than teacher, this one)... ...but you have to wade through the peat and sift the muck to find the treasures. Fortunately, applying a modicum of intellect will help the baby seals escape the clubbing Canadians and the discerning readers can sidestep the drivel. And finally, at risk of offending for such an obvious observation, why did Hunter need to apply the sexist "attractive" to the tall black woman (who was a ... basketball coach)? 1.5 stars, rounded up

  9. 4 out of 5

    Sarah

    Paciencia, Bondade, Humildade, Respeito, Generosidade, Perdão, Honestidade, Compromisso. Esse livro possui muitas informções de como se tornar um líder. Ele traça bons paralelos com a administração moderna não é só um livro de auto-ajuda ele também é educativo. Mas de toda a minha leitura, a qual apreciei muito, o ensinamento que mais me marcou foram as atitudes de amor para o seu cotidiano para se tornar um profissional melhor e ser humano melhor. e adorei ainda mais por que ele não só te instrui Paciencia, Bondade, Humildade, Respeito, Generosidade, Perdão, Honestidade, Compromisso. Esse livro possui muitas informções de como se tornar um líder. Ele traça bons paralelos com a administração moderna não é só um livro de auto-ajuda ele também é educativo. Mas de toda a minha leitura, a qual apreciei muito, o ensinamento que mais me marcou foram as atitudes de amor para o seu cotidiano para se tornar um profissional melhor e ser humano melhor. e adorei ainda mais por que ele não só te instrui, mas definiu o amor em atitudes e essas atitudes são inquestionáveis para aquele que ama. Patience, Kindness, Humility, Respect, Generosity, Forgiveness, Honesty, Commitment. This book has a lots of information about becoming a leader. He draws good parallels with modern management is not only a self-help book it is also educational. But all my reading, which one I very much appreciated, the teaching that touched me most were the attitudes of love for his daily routine to become a better professional and human being. and I loved it even more because he not only instructs you, but defined love in attitudes and these attitudes are undeniable to those who love.

  10. 4 out of 5

    Nicholas

    I enjoyed reading this book. The author weaves the tail of an executive who, while visiting a monastery attains lessons on authority and leadership. The author explains that trust is essentially built by pushing others to gently achieve their NEEDS (not wants) which in return builds an eagerness in others to follow you. The author also makes the clear distinction that POWER = Foreceful cohesion and that the ability to force or coerce someone to do your will (Do it or I'll fire you, do it or we'll bomb I enjoyed reading this book. The author weaves the tail of an executive who, while visiting a monastery attains lessons on authority and leadership. The author explains that trust is essentially built by pushing others to gently achieve their NEEDS (not wants) which in return builds an eagerness in others to follow you. The author also makes the clear distinction that POWER = Foreceful cohesion and that the ability to force or coerce someone to do your will (Do it or I'll fire you, do it or we'll bomb you, d o it or i'll beat you up) will generally result in a poor short term solution. And that rather then having power over others it is wiser to build AUTHORITY - which requires patience, kindness, humbleness, respectfulness, forgiveness, honesty and commitment - along with the discipline to serve and sacrifice for others. I created a nice animation which outlines the concepts here on youtube: http://www.youtube.com/watch?v=j0cr9X...

  11. 5 out of 5

    Bruno Cunha

    O Monge e o Executivo – Uma História Sobre a Essência da Liderança, de James C. Hunter, é um livro pra você ler num final de semana. Gostei do estilo do livro. As lições poderiam ter sido simplesmente listada em umas quatro páginas, mas o autor criou uma história envolvente que prende o leitor e passa, pausadamente, as dicas para se tornar um bom líder. A palavra chave é Líder Servidor. Muito interessante a idéia. Mas que bom que consegui ler esse livro! Tinha comprado no final de 2005 e empreste O Monge e o Executivo – Uma História Sobre a Essência da Liderança, de James C. Hunter, é um livro pra você ler num final de semana. Gostei do estilo do livro. As lições poderiam ter sido simplesmente listada em umas quatro páginas, mas o autor criou uma história envolvente que prende o leitor e passa, pausadamente, as dicas para se tornar um bom líder. A palavra chave é Líder Servidor. Muito interessante a idéia. Mas que bom que consegui ler esse livro! Tinha comprado no final de 2005 e emprestei para o Italo, amigo do trabalho. Ele demorou 5 meses pra terminar de ler. Creio que não tenha feito tanto esforço… :) Depois, emprestei pra não sei quem e ficou perdido por um bom tempo… Felizmente, passei a última quinta/sexta no sítio de Carlinho, lá em Valença e, olhando as estantes de livros, encontrei ele!!! Estava lá, a anos! Como é bom o reencontro! $$$$ Li rápido e adorei… Aprendi bastante coisa… agora é por em prática.

  12. 5 out of 5

    James Wirshing

    An excellent book. This is a story-type tale of John Daily, a businessman whose outwardly successful life is spiraling out of control. He reluctantly attends a weeklong leadership retreat at a remote Benedictine monastery. Along the way, he (and the other attendees) learns that the true foundaton of leadership is not power, but authority, which is built upon relationships, love, service, and sacrifice. Makes the important distinction between serving the needs of others vs being a slave to their w An excellent book. This is a story-type tale of John Daily, a businessman whose outwardly successful life is spiraling out of control. He reluctantly attends a weeklong leadership retreat at a remote Benedictine monastery. Along the way, he (and the other attendees) learns that the true foundaton of leadership is not power, but authority, which is built upon relationships, love, service, and sacrifice. Makes the important distinction between serving the needs of others vs being a slave to their wants. Also, establishes and defines a Leadership Model as an inverted triangle with five levels. Read the book to learn what the levels are... I read this book a year or two ago, and I'm REALLY glad that I read it again. New, important points were jumping out of every chapter!

  13. 5 out of 5

    Becca

    I had to read this book as a part of my training for a mission trip leadership position. Overall, I love the model presented of servant leadership, but I felt that the novel itself was contrived, cliche, dumbed-down, and full of the most unrealistic dialogue known to man. I think this content would have been better served by a more straightforward, non-fiction, informational book. This blend between informative and narrative just ended up being a really clunky, poorly written allegory. If you're I had to read this book as a part of my training for a mission trip leadership position. Overall, I love the model presented of servant leadership, but I felt that the novel itself was contrived, cliche, dumbed-down, and full of the most unrealistic dialogue known to man. I think this content would have been better served by a more straightforward, non-fiction, informational book. This blend between informative and narrative just ended up being a really clunky, poorly written allegory. If you're thinking of reading it for the information of Servant Leadership, I'd recommend almost any of the dozens of other books written on the topic.

  14. 5 out of 5

    Ryan Dreier

    I was assigned this book because my job was bringing in the author to speak. I enjoyed the book but I must say by the end I felt like it was simply a regurgitation of all those leadership phrases bundled in one book, with the exception that Hunter pairs each revelation with a character. I'll practice hunters principles however I only take on the responsibility of a leader 4 months of the year, and unfortunately we had one of these motivational speakers come last year, and as hunter states "nothi I was assigned this book because my job was bringing in the author to speak. I enjoyed the book but I must say by the end I felt like it was simply a regurgitation of all those leadership phrases bundled in one book, with the exception that Hunter pairs each revelation with a character. I'll practice hunters principles however I only take on the responsibility of a leader 4 months of the year, and unfortunately we had one of these motivational speakers come last year, and as hunter states "nothing changed because nothing changed"

  15. 5 out of 5

    Rafael Aura

    Maldita manía que tienen de novelar temas a toda costa. Este libro podría ser un ensayo (incluso bastante brillante...) sobre el liderazgo, pero en el afan de hacer el tema más entretenido, se han empeñado en novelarlo y resulta pesadísima. Que conste que los conceptos son más que válidos y sus tesis por lo menos interesantes, pero deberían enviar al infierno de los escritores a James C. Hunter por novelar este libro que de otra forma hubiera sido bastante interesante.

  16. 4 out of 5

    Waris Ahmad Faizi

    Amazing!!! A very powerful insights and thoughts have been added to the book by Mr. James C. Hunter. He actually did a really good job. The way he turned the lessons into story is just awesome. I really liked the book and recommend for anyone who want to get and feel the real joy in life through serving and living for others by being an authority-based leader (Servant Leader). Here are the summary of some of the great insights I noted from the book: Trust is the glue that holds relationships toget Amazing!!! A very powerful insights and thoughts have been added to the book by Mr. James C. Hunter. He actually did a really good job. The way he turned the lessons into story is just awesome. I really liked the book and recommend for anyone who want to get and feel the real joy in life through serving and living for others by being an authority-based leader (Servant Leader). Here are the summary of some of the great insights I noted from the book: Trust is the glue that holds relationships together. We do not see the world as it is, we see the world as we are. Slaves do what others want, servants do what others need. Love is as love does. Love is not how you feel toward others but how you behave toward others. Leadership is to meet the needs of others even before your own. Love and Leadership Patience - showing self-control Kindness - Giving attention, appreciation, and encouragement Humility - being authentic and without pretense or arrogance Respectfulness - treating others as important people Selflessness - meeting the needs of others Forgiveness - Giving up resentment when wronged Honesty - being free from deception Commitment - sticking to your choices Motivation - any communication that influences choice. Our thoughts and feelings drive our behavior. What we pay attention to, spend time with, or serve, we became attached to. If we dislike someone and treat them badly, we will come to hate them even more. We are more likely to act ourselves into a feeling than feel ourselves into action. Praxis - The feelings will follow the behavior. Determinism - For every effect or event, physical or mental, there is a cause. There are only two things in life you have to do. You have to die and you have to make choices. From these you cannot escape. Not making a decision is itself a decision. Not making a choice is itself a choice. Discipline is teaching ourselves to do what is not natural. We are creatures of habit. 4 Stages of developing new habits or skills: 1. Unconscious and unskilled 2. Conscious and Unskilled 3. Conscious and skilled 4. Unconscious and skilled Leadership is not about personality, possessions, or charisma, but all about who you are as a person. Thoughts become actions, actions become habits, habits become our character, and our character becomes our destiny. For every disciplined effort, there is a multiple reward. - Jim Rohn In the end, only 3 things matter: faith, hope, and love. And the greatest of these is love. Things are not always as they appear. The power of selective perception - We see and find the things we are looking for. If we don't stand for something, we will fall for anything. If you were to live your life all over again, what would you do differently? The three top answers were that: 1. They would risk more. 2. They would reflect more. 3. They would do more that would live on after they were gone. The greatest opportunity we have to pay attention to people is by actively listening to them. Joy is about inner satisfaction and the conviction of knowing that you are truly aligned with the deep and unchanging principles of life. At the core of the human personality is the need to be appreciated. – William James A wise general said: A man would never sell his life to you, but he will give it to you for a piece of colored ribbon. Appreciate me! Make me feel important! Be kind to others. We find what we are looking for. Praise should have two characteristics: 1. Sincerity 2. Being specific Humility is not thinking less of yourself, it’s thinking about your self-less. Humbleness is nothing more than a true knowing of yourself and your limitations. It’s being real and authentic with people and discarding the false masks. Love is patient, love is kind. Love is: patience, kindness, humility, respectfulness, selflessness, forgiveness, honesty and commitment. (Agape Love) Love is as love does. Leadership is identifying and meeting needs. I cannot always control how I feel about other people but I certainly am in control of how I behave toward other people. The closer you are to the top, the closer you are to the door. There is only two kinds of coaches, them that’s fired and them that’s about to be fired. In routine communication process there are: Listening 65% Speaking 20% Reading 9% Writing 6% Man's greatest problem since the beginning of time is his self-centered nature, his pride, and his selfishness. Our Selfish nature is what original sin is all about. If you don't believe you are self-centered, then you are probably very self-centered. Loving others, extending ourselves, leading with authority forces us to break down our selfish walls and reach out to other people. When we deny our own needs and wants and extend ourselves for others, we grow. Loving others forces us to grow up. The definition of insanity is continuing to do what you've always done and hoping for different results. Our purpose here is not necessarily to be happy or even personally fulfilled. Our purpose here as human beings is to grow toward psychological and spiritual maturity.

  17. 5 out of 5

    Cathy Sites

    Nice, short storytelling on leadership. Author created an engaging setting with some comic relief (The Sargent) that keeps the reader engaged. In the end, basic principles of be kind, and kinder still. 2019 UPDATE - read for a 2nd time because author is coming to our work....Still a 3 star rating. And Sargent is still the winner.

  18. 4 out of 5

    Rob

    Occasionally you come across a book that hits exactly at what you were thinking. This is such a book. A quick read in the form of a parable, this book possess powerful lessons for all leaders to ponder.

  19. 4 out of 5

    Mary

    While it does occasionally show its age, it's an easy-read of an account of a man learning about modern, others-first leadership. I found its lessons very useful, with plenty of "food for thought" on my own behaviors and leadership skills.

  20. 5 out of 5

    Andre Otto

    É um livro muito bom que conta a histórias de pessoas que estavam passando por problemas na parte de liderança e encontram em um mosteiro, uma pessoa reconhecido mundialmente sobre seus feitos com relação a liderança que os ensina o que realmente é ser um líder! Recomendo

  21. 5 out of 5

    Robbie

    Um livro incrível sobre a Liderança que me ajudou bastante na composição da minha monografia. That book helped me a lot in my final Final Course Assignment. I talked about Leadership.

  22. 5 out of 5

    Jay Dawkins

    This book greatly shaped the way I ran student government during my time at NC State. Some timeless principles about humility, service and commitment.

  23. 5 out of 5

    Ramon Chrystian

    Interesting

  24. 5 out of 5

    Mariana Machado

    "Suas ações sempre falarão mais alto e serão muito mais importantes do que suas palavras". James C. Hunter

  25. 5 out of 5

    Mauricio Amorim

    Livro muito bom que traz a tona toda o conceito de liderança servil e suas nuances.

  26. 5 out of 5

    Willian Molinari

    This book was a big hit in Brazil for a while and of course I heard about it in the past. I'm a bit skeptical about books that became a hit, so I didn't pick this one. My sister asked me to buy this book for her as a gift and I decided to buy one for me too so we could discuss. This book choses to give some good advice by having some fiction narrative. Now I can see why it was popular here. It's a lightweight book with some great advice about leadership. It's not a good narrative though, it's jus This book was a big hit in Brazil for a while and of course I heard about it in the past. I'm a bit skeptical about books that became a hit, so I didn't pick this one. My sister asked me to buy this book for her as a gift and I decided to buy one for me too so we could discuss. This book choses to give some good advice by having some fiction narrative. Now I can see why it was popular here. It's a lightweight book with some great advice about leadership. It's not a good narrative though, it's just good enough to pass the message. I would prefer a non-fiction book, but it doesn't mean the book is bad. It's not the first time I see some of the leadership advices given here, many of them are also part of the 21 irrefutable laws of leadership. If you're looking for a light reading with some good advice, I would recommend this book. If you're looking for something deeper, there are better books out there. Here are my notes to this book: * Leadership is about the influence You can be a good manager and an awful leader. You can also be a good leader and an awful manager. * Great leaders have humility (focus on their people, not on themselves). They also have a strong and professional will to do the right thing * Leadership, character, and love are synonyms * Can you imagine following a leader who it impatient, unkind, arrogant, etc.? * Leadership is not something you can learn without practicing * Leadership and character are one. The character is that person you are when you're alone * Be the change you want to see in the world * Power and authority are two different things. Power is something you use to command: "take out the garbage or...", "Do this, or you're fired", etc. Authority is when people do things because they believe you're doing the right thing and they want to contribute to that * Trust is the glue that keeps relationships together. How many people you don't trust and still have a good relationship? * When you cut people in the middle of the sentence you're passing a message the what you have to say is more important than what they have to say. If you truly respect them, you have to align your feelings with your actions * We don't see the world as it is we see the world as we are * The reasonable man adapts to the world. The unseasonable man tries to adapt the world to himself. Because of that, most of the progress comes from the unreasonable men. * Seagull Managers come sometimes, makes a lot of noise, dumps some shit, and fly away. * The top of the hierarchy pyramid has to serve, not be served. Employees have to serve the client. * When you start seeking the good in people, you will start seeing it more and more. Just like when you start looking, e.g. a new car, and suddenly you can see many of them in the streets * When people are late, they are sending a message that their time is more important than my time. I* t also passes the message that they are not very honest because they are not committing to their word * Everyone wants to be involved, but nobody wants to be committed * For each time you mistreat someone, you have to praise at least four times to get to the same level * Everybody wants to change the world, but nobody wants to change themselves * Some people are predisposed to be drunk because of their parents, but it's up to them to drink the first cup * If we don't stand for something we will fall for anything * People first buy to the leader and then to the vision * Do you judge the quality of a family picture by how YOU look? This is a self-centered signal

  27. 5 out of 5

    Leroy O'Donnell

    “Leadership is not about personality, possessions, or charisma, but all about who you are as a person. I used to believe that leadership was about style but now I know that leadership is about substance, namely character.” “Serving others breaks you free from the shackles of self and self-absorption that choke out the joy of living.” “...leaders who do not hold their people accountable to a set standard are, in effect, thieves and liars. Thieves because they are stealing from the stockholder who p “Leadership is not about personality, possessions, or charisma, but all about who you are as a person. I used to believe that leadership was about style but now I know that leadership is about substance, namely character.” “Serving others breaks you free from the shackles of self and self-absorption that choke out the joy of living.” “...leaders who do not hold their people accountable to a set standard are, in effect, thieves and liars. Thieves because they are stealing from the stockholder who pays them to hold people accountable, and liars because they pretend that everything is OK with their people when in fact everything is not OK.” Pros: Succinct Got points across well Fiction meant it was nice to follow Cons: Average writing (simplified) Fiction means harder to go back and review points quickly Care for the people entrusted to you. Prolouge Foundation (what sort of leader) Feedback (from all sources) Friction (create at least 2 goals for improvement). The definitions - Leadership = the skill f influencing people to work enthusiastically toward goals identified as being for the common good - Power (bad) vs. Authority (good) The Old Paradigm - Old = Top down, CEO at top, customers = enemy (military example) - New = upside down pyramid, customer at top (most important), Associates (employees the people with final contact with customer), CEO at bottom, all serving above. - Maslow's Hierarchy of needs = food & water at bottom, safety & Security, Belonging & Love, Self-Esteem, self actualization at top. - Must be willing to change, move paradigms to fit new world. The Leadership Model - Leadership (top) - Authority - Service and Sacrifice - Love (the verb) - Will (intentions + actions) Each aspect is built on top of the one below. "identify and meet needs" Legitimate needs. Get the right will (focus on customer and hard work), treat other people well (as you would want to be treated), Serve and sacrifice for others (by meeting their needs and removing roadblocks for them), this will build authority (not power), and people will lead you (you will have influence). The Verb - Love Love is an action Treat others as you would want to be treated. Patience, Kindness, Humility, Respectfulness, Selflessness, Forgiveness, Honesty, Commitment, = Service and Sacrifice (setting aside your own needs and wants, seeking the greatest good for others. The Environment Create the right environment for others to success. Wait for them to grow and develop. Be patient. Emotional Bank account - make deposits (e.g. public praise), reduce withdrawals (e.g. no public criticism). Create the correct environment for everyone - legislate behavior (set rules and codes of conduct) to bring people into line or eliminate. An environment of respect, excellence and focus on the customer. The Choice Determinism vs response-ability (frankl) We have the ability to choose - at biological and everyday level. Sigmund Freud gave people an excuse for everything (determinism). Nothing is natural - we have the ability to choose and to try to learn any new skill (such as love and leadership). The Payoff Joy Joy (not happiness) comes from making a difference in the lives of others. Can make the world a better place by helping others to do the same. Legacy

  28. 4 out of 5

    Glen

    This book was written at the onset (1970) of what has become a common literary genre in leadership materials. It is a fictional work that simulates an one week retreat in a Catholic monastery. The six participants and one former Fortune 500 leader turned monk spend six days walking through animated discussions about servant leadership principles. The main voice is from one of the participants named John Daily who is undergoing a series of life challenges at his factory and in his home life. Daily This book was written at the onset (1970) of what has become a common literary genre in leadership materials. It is a fictional work that simulates an one week retreat in a Catholic monastery. The six participants and one former Fortune 500 leader turned monk spend six days walking through animated discussions about servant leadership principles. The main voice is from one of the participants named John Daily who is undergoing a series of life challenges at his factory and in his home life. Daily presents an intimate interpretation of how Simeon (the Monk/leadership expert) leads a diverse group of individuals towards a better understanding of authority. There is an added dimension of Simeon's personal interaction with John that brings a certain texture to the book. There are many poignant insights but none stands out as much as the insistence that our leadership paradigms should be based on the exercising of authority, not power. A main antagonist in the story is an Army sergeant who keeps challenge Simeon's philosophy on the grounds that it will not work in "the real world". This gives the book a grounding in the real life concerns that many grapple with as they process authority vs. power paradigms. Strengths of the book are: the persona of Simeon who facilitates a growing awareness of servanthood despite the participants' hesitations (i.e., he models the idea of Servant Leader), the thorough Christian worldview that is present without being dogmatic, the subtle way in which the writer uses his primary character to demonstrate transformative thinking and the lively interaction of well-defined character types (there is a preacher, women's college basketball coach, high school principle, the sergeant, nurse and John Daily). The Servant Leader is very accessible and provides an excellent narrative for discussion on what is effective leadership. I plan to use it in my own teaching and, hopefully, inculcate it in my own leadership philosophy.

  29. 5 out of 5

    Abi Olvera

    I am surprised that this book is on the national best selling list in Brazil - while it has useful points, it is almost entirely anecdotal. It uses many inspirational quotes to get the author's point across and some examples from specific famous leaders and not much else. It discusses the Golden rule and how it applies to leaders, naming leaders who motivate others well. A few takeaways that I did find useful: start looking out for the good in others, and you'll see things you don't normally not I am surprised that this book is on the national best selling list in Brazil - while it has useful points, it is almost entirely anecdotal. It uses many inspirational quotes to get the author's point across and some examples from specific famous leaders and not much else. It discusses the Golden rule and how it applies to leaders, naming leaders who motivate others well. A few takeaways that I did find useful: start looking out for the good in others, and you'll see things you don't normally notice (like when you are researching cars and then find yourself seeing those specific cars everywhere). Be genuine, sincere, and specific in your appreciation to reinforce specific behavior. Be humble to discard false masks. Treat others like they're important, because they are. Leadership requires enormous effort - you must commit to being a leader so you don't have to resort to power (rather than authority). Some of the best teams with the most enthusiasm or energy are that way because the leader instills that as a top priority and a filter - those who are not enthusiastic, will not be welcome to work here. Discipline is to teach ourselves to do what is not natural until it becomes natural and a habit (to a young child, potty training is so unnatural). I was annoyed at a couple of lines where the nurse stated that people might use euthanasia to get rid of grandpa or have an abortion for frivolous reasons; what a way to attack a straw man. It's a short book that doesn't cover much that isn't already covered in other introductory leadership and morality books. The audiobook on Hoopla has good narration.

  30. 4 out of 5

    Carolyn

    Servant Leadership - it is not giving people what they want but what they need. Sometime what they need is not pleasant. Leaders who do not hold their people are thieves and liars. If you do not hold your people to the standard expectation, you are stealing from shareholders and lying to the employee by making them think that everything is ok, when it is not. Serve to support employees because if they are serving you, they are looking up to you and turning their back on the customer. Everyone like Servant Leadership - it is not giving people what they want but what they need. Sometime what they need is not pleasant. Leaders who do not hold their people are thieves and liars. If you do not hold your people to the standard expectation, you are stealing from shareholders and lying to the employee by making them think that everything is ok, when it is not. Serve to support employees because if they are serving you, they are looking up to you and turning their back on the customer. Everyone likes being involved but most people do not want to be committed. Commitment is sticking to your choices. Active listening is being fully present physically, mentally and emotionally. Become that person as you listen then pause two minutes before responding. Two minutes? Won't someone look at me and say 'hello? You still listening?' Hawthorne effect is people do better when you pay attention to them. The study was putting brighter lights in a work area increased production. Then, when the made them dimmer, they increased again. Praxis means if we dislike someone and treat them badly, the more we do it we will come to hate them more. The opposite is if we love someone then serve and commit to them even more, feelings will follow and grow. Before learning a new skill you are unconscious unskilled. As you learn a new skill, at first you are conscious and unskilled - that is the hardest part - you know are bad at it and you know it. Then you become conscious and skilled and then as an expert you are unconscious and skilled - you can do it in your sleep.

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